Patient Rights & Responsibilities
- You have the right to courteous treatment.
- You shall be treated with dignity & respect.
- You have the right to privacy and security.
- We will strive to respect you privacy by providing private and comfortable surroundings for examinations and discussions with physicians & staff as well as be cared for in a safe setting.
- You have the right to confidentiality of all personal, medical, and financial information.
- You have the right to information about your care and treatment in a language that you understand.
- You can expect your healthcare provider to explain your medical diagnosis & the different types of treatments available.
- You will also be told about the risks and benefits of each of each alternative along with clinical guidelines and/or protocols related to your disease as well as probable outcomes of the treatment.
- You have the right to participate in decisions about your care.
- To choose a course of treatment or to refuse a diagnostic procedure or treatment & to know what the decision will mean to you.
- To choose your healthcare provider.
- To review all healthcare records relating to your care.
- To have an advanced directive and have your healthcare providers honor it.
- You also have the right:
- To know any continuing care requirements
- To know the benefits and risks of the need for transfer to other healthcare facilities
- To be informed of the services, practitioners and providers available
- To be involved in resolving conflicts about care decisions To have complaints heard and resolved in a timely manner & to be informed of the appeal process.